Privacy Policy

Jon Norman Garden Design is committed to protecting privacy and using technology that gives the best and safest online experience.

This is the Privacy Policy of Jon Norman Garden Design, which sets out the way in which Jon Norman Garden Design collects, uses, maintains and discloses information collected from users of and visitors to (each, a “User”) the website (“Website”).

This Privacy Policy applies to the Website and may be updated from time to time. Users acknowledge and agree that it is the responsibility of each User to review this Privacy Policy periodically and to make themselves aware of any modifications.

By using the Website, a User signifies acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.

Continued use of the Website, including the following modification or change to this Privacy Policy, will be deemed as a User’s acceptance of those changes. Jon Norman Garden Design confirms that in the drafting of the Privacy Policy due reference has been made to the General Data Protection Regulation (“GDPR”) (EU) 2016/679.

1. Identification Information

We may collect personal identification information (such as an email address, name or telephone number) from Users in a variety of ways, including (but not limited to) when Users visit our Website and/or fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for a Username, email address, address, phone number and other details, as appropriate. We will collect personal identification information from Users only if they voluntarily submit such information to us in a manner which is freely given, specific, informed and unambiguous (Article 7 GDPR – Conditions for Consent). Continued use of the website and the completion of the documentation in the manner described above will be deemed as evidence that Consent is freely given. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website activities.

We may collect non-personal identification information about Users (such as the User IP address and domain names) whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about a User’s means of connection to our Website, such as the operating system and the Internet Service Provider, access times and other similar information.

2. Protecting User Information

All data is stored securely in our office and on password protected devices/cloud server, and we do not share your personal data with third parties.

3. How Information is Used

Jon Norman Garden Design may collect and use Users’ personal information to improve our Website, our products and our services and your continued use of our website together with the completion of forms and other documentation is deemed as evidence of your freely given consent to do so (Article 7 GDPR – Conditions for Consent), and non-personal information is used to maintain the quality of the service and to provide general statistics regarding the use of the Website. In addition, where Users (through continued use of the site and completion of documentation) have agreed, it may be used to send information about topics (including promotions and surveys) which we believe may be of interest. We may use the email address to respond to User enquiries, questions and other such requests. If a User decides to opt-in to our mailing list, they will receive emails that may include news or information about Jon Norman Garden Design, product or service updates, new features and similar information. If at any time the User would like to stop receiving emails, we include instructions on how to unsubscribe on each email.

4. Sharing personal Information

We do not sell Users’ personal identification information to third parties or otherwise trade such information. We may share generic aggregated demographic information, not linked to any personal identification information, regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website and/or administer activities on our behalf, such as sending out newsletters or surveys. We may share User information with these third parties for those limited purposes provided that Users have given us permission, and that permission shall have been deemed to have been given by the continued use of the website together with the completion of any forms. All third parties are required to maintain the confidentiality of the information Jon Norman Garden Design collects.

Jon Norman Garden Design will disclose personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Jon Norman Garden Design; (b) protect and defend the rights or property of Jon Norman Garden Design; and, (c) act under exigent circumstances to protect the personal safety of Users or of the public.

5. Third Party Websites

Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites, or any changes to them, and are not responsible for the practices employed by websites linked to or from our Website. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website’s own terms and policies.

6. Cookies

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. 

Your consent applies to the following domains:

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, understand how the website performs and analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this Website or your dealings with this Website, or if you believe that Jon Norman Garden Design has not adhered to this Privacy Policy, please contact us. Our contact details are at the bottom of this page as well as on the Website.

This document was last updated on Tuesday, 13 December 2022.

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